01 / ROUTE
Put every message in context.
Organize by customer, market, channel and owner so history is not lost between teammates.
Workspace objects →StarDrive AI Services AI WhatsApp Sales
03 / AI WHATSAPP SALES
Conversations thatmove with your team.Not just an inbox.
Route inbound conversations, keep replies consistent, and give every teammate clear ownership across markets and time zones.
Ownership inside the thread.AI WhatsApp Sales
WORKFLOW IN CONTEXT
See the handoff before the detail.
One visual connects the customer message, shared inbox, routing, owner and next action.
FROM MESSAGE TO NEXT ACTION
The conversation path is visible.
AI WhatsApp Sales is built around the customer thread and the team decisions around it: route, assist, hand off and follow through.
02 / ASSIST
Answer from what is approved.
Use company knowledge, product facts, templates and escalation rules to support consistent replies.
Knowledge and templates →03 / HAND OFF
Make a human the next step.
Pricing, complaints, refunds, legal questions and uncertainty should reach the right teammate.
Control and safety →04 / MONITOR
See the work behind the inbox.
Track response time, ownership, follow-up and conversion signals across the team.
Monitoring →PACKAGES FOR WHATSAPP SALES
More ownership at a lower platform price.
The advantage is a clear conversation operation: generous team scope, visible handoff and approved automation, while Meta message fees stay separate.
01
START HERESALES LAUNCH
One channel. Five operators. Clear ownership.
For teams starting with a shared inbox, approved templates and a visible handoff path.
$59/mo
billed monthly- Active contacts2,000 monthly active contacts
- Operators5 operators and shared inbox
- Channel1 WhatsApp Business number
- ControlTemplates, routing and human handoff
02
MOST CHOSENSALES GROWTH
Fifteen thousand contacts with governed automation.
For growing teams that need approved automation, more operators and reporting around the customer journey.
$119/mo
billed monthly- Active contacts15,000 monthly active contacts
- Operators15 operators and shared ownership
- Channel3 WhatsApp Business numbers
- ControlApproved automation, routing and reports
03
MULTI-TEAMSALES SCALE
Fifty thousand contacts across multi-team operations.
For operators that need broader channel scope, stronger role boundaries and managed onboarding.
$199/mo
billed monthly- Active contacts50,000 monthly active contacts
- Operators40 operators and team controls
- Channel5 WhatsApp Business numbers
- ControlMulti-team routing and managed onboarding
Competitive position: lower headline pricing than the major workspace platforms, with more included operator room at the growth and scale levels. Monthly active contacts must be defined in product billing; Meta template/message fees, number costs and BSP charges remain separate.
THE WORKSPACE OBJECTS
An inbox is only the starting point.
The deeper product keeps the things around the message connected, so operators can act without opening five different systems.
Customers
Keep a customer view with company, market, lifecycle, notes, files, ownership and the conversation history that matters.
Conversations
See the latest customer message, previous context, response mode, risk signal, owner and next action in one thread.
Knowledge
Manage company, product, FAQ, policy and logistics sources so the assistant answers from material the team has approved.
Templates
Keep reusable messages and approved business templates close to the channel and the customer communication policy.
Team and ownership
Assign Front Desk, Sales or Support responsibility, keep the long-term owner visible and let escalation override it when needed.
Reports and audit
Track structured actions, handoffs, follow-up reminders and review history without exposing internal service details.
ASSISTED REPLIES
Consistent does not have to mean robotic.
The workspace combines company knowledge, customer context and approved templates with human control. It helps the operator see the answer and the reason before the conversation moves on.
The customer-facing product stays focused on the work: knowledge, reply, handoff and next action. Technical configuration stays behind the scenes.
Discuss your conversation workflow →01
Company and product facts
Use the workspace knowledge categories that describe what the business actually sells, supports and promises.
Answer from known facts02
Conversation context
Keep the recent thread, customer record, market and stage available when deciding how to respond.
Keep the relationship in view03
Approved template path
Use approved templates when the channel or business process requires them, with a clear route to review.
Respect channel rules04
Human handoff
Escalate uncertainty, pricing, complaints and sensitive cases rather than forcing an answer that the system cannot support.
Know when to stopCONTROL BEFORE CUSTOMER-FACING ACTION
The team decides how much automation is appropriate.
The workspace can support a human-only thread, an assisted draft or an explicitly enabled automated path. The choice remains visible at the conversation level.
A teammate owns the reply.
Use when the message needs judgment, negotiation, complaint handling, a sensitive answer or an exception.
The workspace prepares the next answer.
A human reviews the context, suggested response, supporting knowledge and risk before customer-facing action.
Only a defined path can run.
Explicit workspace policy, channel conditions, permissions and safety checks still apply. Automation does not bypass ownership.
CUSTOMER-OWNED CHANNEL
The number and business asset belong to the customer.
A unified StarDrive account gets the team into the product. WhatsApp Business onboarding is a separate connection for the customer’s own channel.
WHATSAPP BUSINESS
Connect the channel, then keep ownership visible.
- 01Choose the workspace
Open the AI WhatsApp Sales workspace the account is entitled to use.
- 02Onboard the business channel
Connect the approved number and business assets to the intended route.
- 03Operate with ownership
Every inbound and outbound action resolves through the active channel boundary.
01
Response time
See which conversations are waiting and how quickly the team is responding.
02
Ownership and handoff
Know who owns the relationship, who received the handoff and whether the next action is complete.
03
Lead and lifecycle signals
Keep company, country, product, quantity, timeline and next action in the customer record when confidently known.
04
Review and audit
Structured actions, confidence, review status and channel results stay traceable to the workspace.
MONITORING
The work behind the inbox is where sales gets clearer.
AI WhatsApp Sales turns conversation activity into a team operating view. It helps a manager see where response time, ownership or knowledge is preventing a customer from moving forward.
Enter the WhatsApp workspace →QUESTIONS TEAMS ASK
A conversation tool should know when to hand back to a human.
The product is designed for customer-facing work where context, timing and responsibility matter as much as the reply itself.
Is this just a shared WhatsApp inbox?
No. The inbox is the center of the conversation, but the workspace also connects customer records, knowledge, templates, team ownership, handoff and monitoring.
Can the assistant answer every message automatically?
The workspace supports human control, assisted drafts and explicitly approved automation paths. Sensitive, uncertain or high-risk cases should be handed to a person.
Who owns the WhatsApp number and business asset?
The customer owns the business number and the related business assets. The connection is onboarded into the intended isolated workspace rather than shared across customers.
What happens when the conversation is outside the allowed window?
The channel policy determines whether a free-form reply is allowed. When a template or human action is required, the workspace makes that next step visible.
AI WHATSAPP SALES
Make the next customer action obvious.
Open the unified entry path or talk with us about the number, team and handoff rules your business needs.